Privacy Policy

Introduction

This Privacy Policy outlines how Astra Service Desk Limited collects, uses, discloses, and protects your personal information. By using our website or services, you consent to the practices described in this policy.

Information We Collect 

We may collect personal information such as: 

    Name

    Email address

    Contact information

    Demographic information

    IP address

    Device information

    Usage data

This information may be collected directly from you or through automated means, including cookies and similar technologies.

How We Use Your Information

We use your personal information for the following purposes:

    To provide and improve our products and services

    To communicate with you  

    To personalize your experience

    For marketing and advertising purposes

    To comply with legal obligations

Data Sharing

We may share your personal information with:

    Service providers who assist us in operating our business

    Business partners for joint marketing initiatives

    Law enforcement or regulatory authorities as required by law

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. 

Your Rights

You have the right to:

    Access your personal information  

    Rectify inaccurate information

    Request erasure of your data

    Object to data processing

    Restrict data processing

    Data portability

To exercise these rights, please contact us at info@astraservicedesk.com

Children’s Privacy

Our website is not intended for children under the age of [age]. We do not knowingly collect personal information from children.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience and collect information about your usage. You can manage your cookie preferences through your browser settings. 

Data Transfers

We may transfer your personal data to countries outside your jurisdiction. We will ensure appropriate safeguards are in place to protect your data.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes. 

Contact Us

If you have any questions about this privacy policy, please contact us at info@astraservicedesk.com